FAQs

Ways to Watch WorldviewTube

Our website offers a 24/7 livestream in video and audio, we also offer several other ways to watch and listen. Our current list of apps can be found here.

Event information

Event information coming soon.

How to signup for The Vault

See this link for more information.

Unable to login to my account

Try resetting your password. Click here to reset your password. After resetting your password you will need to come back and click this link again Click here to login or just go to WorldivewTube.com and login the normal way.

Unable to locate reset password email

We send out a lot of emails. Some email providers have flagged our emails as spam. Check the spam folder in your email account. You can also contact your email provider and ask them to add us to their safe sender list.

PayPal Transactions

If you are a current paying subscriber for what used to be the "Situation Room" you automatically have access to the revamped/redesigned "The Vault" and have access to all of the content on the site. This is true not matter if you used PayPal or not also. Note: You may have to reset your password if you haven't logged in for a while because we want all of our accounts to be secure for your safety and ours.

  • Why doesn't my account page say I'm subscribed though?

    • The new account pages will not show your transactions or subscription though, for now. We are working on an update to migrate all of the old accounts transactions and subscription statuses into our new account service, until then please see your PayPal account to see all of that information. 

  • Are you going to add PayPal as an option to pay for The Vault?
    • Yes, we are working on adding PayPal as another payment gateway for The Vault. 
  • How do I cancel my old Situation Room subscription that is paid through PayPal?
    • We don't ever want to see anyone unsubscribe but we understand that you may have to in the future. You can either use our Contact form to have us do that for you or you can cancel through PayPal. Note: If you do cancel through PayPal please let us know through our Contact form or email us support@worldviewtube.com so we can update your subscription and ensure that it is properly turned off.

I have a current Situation Room subscription

If you were a subscriber for the "Situation Room" then you also have access to "The Vault". Note: You may have to reset your password if you haven't logged in for a while because we want all of our accounts to be secure for your safety and ours.

  • Why doesn't my account page say I'm subscribed though?

    • The new account pages will not show your transactions or subscription though, for now. We are working on an update to migrate all of the old accounts transactions and subscription statuses into our new account service. If you need to know your subscription end date, subscription status, or old receipts just use our Contact form and we will get that information to you.

About our Site

More information about our site can be found here. 

Contact Us

If you are having any other issues please use our contact form and include as many details as you can. 

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